Restaurant Manager – Galgorm (Wine Jobs: Management & Administration)

JOB TITLE: Restaurant Manager – Galgorm
JOB REFERENCE: RMG 08/24
JOB LOCATION: Galgorm
HOURS OF WORK: 5 days out of 7, including weekends
SALARY: £32K-£38K pay scale
JOB PERKS: https://www.galgorm.com/why-work-with-us.html

About the role;

Galgorm Hotel is a premier destination for guests and locals, renowned for its warm and inviting ambiance, exceptional dining experiences, and stunning resort views. Our diverse menus cater to a wide range of tastes with classic brasserie dishes, a tempting grill selection, and delightful Asian-inspired creations, all complemented by an extensive wine list. With a well-earned reputation for excellent food and friendly, professional service, we are dedicated to providing memorable dining experiences in a high-volume, fast-paced environment.

About the Role:

We are seeking a dynamic and experienced Restaurant Manager to join our team at Galgorm Hotel. You will collaborate with other restaurant managers and report to the Restaurant Operations Manager. Your role will involve overseeing day-to-day operations and leading a team of 35-40 staff, including supervisors, waitstaff, and bar staff, to ensure the highest quality services and experiences for our guests.

This position offers unrivaled exposure in a fast-paced environment and provides long-term development opportunities for the right candidate. If you believe you have what it takes to become an integral part of our team and meet the criteria below, we look forward to hearing from you!

Key Responsibilities:

• Efficiently run the restaurant on a day-to-day basis under the guidance of the Restaurant Operations Manager.
• Provide friendly, efficient service with a strong focus on customer satisfaction and service quality.
• Ensure adequate staff coverage while achieving budgeted wage percentages.
• Build strong relationships with chefs and restaurant staff to drive sales and continually improve standards.
• Assist in the management, training, and leadership of the team to consistently meet and exceed standards.
• Ensure all team members are knowledgeable about the correct use, safe handling, and security of all equipment in the food and beverage service areas.
• Maintain comprehensive knowledge of all restaurant menus to assist with guest queries.
• Stay up to date with resort facilities to upsell and maximize profitability.
• Demonstrate professional communication skills with guests, customers, and colleagues.
• Monitor team adherence to Company and Statutory Fire, Health, Safety, and Hygiene regulations.
• Uphold the Resort's appearance and grooming standards.
• Participate in regular staff meetings and attend training sessions for personal development.

About You:

• Minimum of 2 consecutive years of restaurant management/supervising experience.
• Experience in a high-paced, busy restaurant environment.
• Proficiency in opening and closing procedures, including till reconciliations and key holder duties.
• Flexible approach to working shift patterns, including early mornings, evenings, and weekends.
• Ability to work well under pressure, demonstrating initiative and multi-tasking skills.
• Strong leadership, motivational, and team-inspiring abilities.
• Exceptional attention to detail.
• Performance-driven with a focus on excellent customer service.
• Pride in delivering high standards of presentation, hygiene, and adherence to the Galgorm brand.

Perks of the job!!

We’re passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to view our work perks! https://www.galgorm.com/why-work-with-us.html

We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.