Wine & Retail Shop Manager (Wine Jobs: Wine Retail & Sommelier)

  Eataly UK

  London, England

ITALY HAS NEVER BEEN SO CLOSE…
Opening this Winter, Eataly London will become the first UK store for the global brand.

Founded in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace.

London will house 3 restaurants, 4 bars, a gourmet grocery market, fresh counters, bakery, quick service restaurants and much more! The London store will host around 400 employees.
#EAT a meal in our restaurants or quick-service counters.
#SHOP the ingredients from that meal from a selection of quality Italian and local produce.
#LEARN through our masterclasses and tastings.

As the Wine & Retail Shop Manager, you’ll be leading the operations for our wine shop (Cantina), managing wine points of sale and working closely with the retail, restaurants and bars teams. You’ll direct the wine shop team’s daily activities and provide support to the retail team regarding customer service and sales best practice. All in accordance with Eataly’s policies and objectives to ensure guest satisfaction, profitability, and a positive, productive and engaged work environment.

Eataly is very excited to be planning to hold the UKs largest selection of Italian wines within a store or a restaurant. Based on the 1^st floor, between our restaurants and cookery school – the Wine Shop - Cantina joins together an essential part of the Eataly journey and can be used for simple retail purchases, selecting a wine for dining within our restaurants, wine tasting events or even just to gather knowledge and information. The Cantina is based close to the grocery and retail sections of the store and duties cross over all retail departments with a focus on the Cantina.

THE PERKS OF BEING AN ‘EATALIAN’…

• Food on shift
• Employee discount
• Private healthcare including optical + dental
• Lifestyle and culture discounts through our benefit supplier
• Cycle to work scheme
• 28 days holiday + bank holidays
• Generous pension scheme - pay in 3% Eataly pays in 5%
• Technology, holiday and gym benefits available
• Employee assistance program
• Income protection & life assurance
• And much more!

But mostly, the chance to be a part of this incredible opening which will provide a true Italian cultural experience, with a huge respect for biodiversity, to every guest - without needing to step on a plane. Italy is Eataly.

WE’RE LOOKING FOR…

• Either significant experience leading a high-volume, high-quality wine shop or sommelier working within an appropriate restaurant or retail environment
• Passion for providing excellent customer service and customer satisfaction
• A proactive and confident approach to a hands-on, floor based role
• Solid people management skills, ability to set clear objectives, motivate and monitor progress
• Strong business, organisational and analytical skills in a complex, high volume environment
• A passion for food and beverage and the Italian culture
• Great knowledge of Italian wines and Italian wine regions
• Ability to work well as part of a large senior team
• Willingness to be flexible and support multiple teams
• Fluent in English
• Right to work in the UK
• As part of the onboarding programme, you may be requested to spend some time in other Eataly’s stores and in the corporate offices.

EAT BETTER, LIVE BETTER!

How To Apply